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Auxiliar de Servicio al Cliente - Planta Durán

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Job ID 325238 Date posted 04/01/2026 Location : Durán, Ecuador Category  CONSTRUIR OPERAR MANTENER (OPERACIONES DE LA PLANTA) Job Status  Asalariado a tiempo completo

¿Quieres construir un futuro más sólido, sustentable y cultivar tu carrera? Súmate al equipo global de Cargill que cuenta con 160,000 empleados que usan tecnologías nuevas, conocimientos dinámicos y más de 157 años de experiencia para conectar a los granjeros con los mercados, a los clientes con los ingredientes, y a las personas y animales con los alimentos que necesitan para prosperar.

PROPÓSITO Y IMPACTO EN EL TRABAJO

El/La Auxiliar de Servicio al Cliente participará en el apoyo administrativo y de oficina variado realizando transacciones en el sistema SAP y dando soporte a las actividades del equipo de Servicio al Cliente. En este puesto, se asociará con Comercial, Logística y Transporte.

Responsabilidades Clave

•    Ingresar órdenes de pedidos y elaborar notas de crédito y débito en el sistema SAP.
•    Apoyar las responsabilidades del equipo de servicio al cliente, como la elaboración de informes, la ejecución de actividades diarias y mensuales utilizando procesos y procedimientos establecidos con alguna dirección u orientación.
•    Soporte en el ingreso de quejas en el portal correspondiente.
•    Participar en las actividades de administración y producir actualizaciones de informes cortos.
•    Apoyar las actividades administrativas.
•    Otras funciones que se le asignen.

Calificaciones

  • Mayor de 18 años
  • Tercer Nivel en Administración, Contabilidad, Logística y Transporte y/o afines
  • Poseer un mínimo de 1 año de experiencia trabajando en áreas administrativas y/o servicio al cliente
  • Manejo de Excel intermedio
  • Conocimientos prácticos del software de Microsoft Office, como Excel y Word
  • Experiencia con el uso de una computadora
  • Preferible manejo de Power BI
  • Preferible manejo de Programas de Control de Ventas y/o Inventarios
  • Preferible experiencia con SAP o un Sistema de Gestión de Mantenimiento Computarizado (CMMS)
  • Preferible experiencia previa con sistemas de inventario
  • Preferible capacidad de trabajar horas extra, incluidos fines de semana, feriados o turnos diferentes, con aviso previo

¡En Cargill promovemos la diversidad, equidad e inclusión en nuestros procesos!

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At Cargill, everyone matters and everyone counts. Cargill is committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. As such and in alignment with our Guiding Principles, Cargill’s long-standing equal employment opportunity policy prohibits discrimination and harassment against any employee or applicant based on race, ethnicity, color, religion, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, disability, pregnancy, genetic information, marital status, family status, citizenship status, veteran status, military status, union affiliation, or any other status protected by law.

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