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Customer Service & Logistics Specialist

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Job ID 323998 Date posted 03/13/2026 Location : United Kingdom Category  SUPPLY CHAIN MANAGEMENT Job Status  Salaried Full Time

Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living. 

Our 155,000 team members innovate with purpose, providing customers with life’s essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing—today and for generations to come.

Job Purpose and Impact

The Customer Service Representative, will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from customers and resolving order or delivery issues.

Key Accountabilities

  • Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
  • Inform customers about order status, invoices, contract balances and other information needed to complete the sale.
  • Execute customer service strategies.
  • Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
  • Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
  • Other duties as assigned
  • #LI-DB2

Qualifications

Minimum Qualifications

  • Bachelor's degree in a related field or equivalent experience
  • Other minimum qualifications may apply

Preferred Qualifications

  • Experience executing a full scale of customer service activities for a country or single-site team.
  • Handle conflict effectively, with a minimum of noise.
  • Relate openly and comfortably with diverse groups of people.
  • Make good and timely decisions that keep the organization moving forward.

Our Offer
We provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.

We welcome applications from people with disabilities and are committed to providing an inclusive, accessible recruitment process and workplace. We encourage candidates to let us know if they require any accommodations during the recruitment or interview process so we can support them appropriately.


Interested? Then make sure to send us your CV and cover letter in English today:  
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At Cargill, everyone matters and everyone counts. Cargill is committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. As such and in alignment with our Guiding Principles, Cargill’s long-standing equal employment opportunity policy prohibits discrimination and harassment against any employee or applicant based on race, ethnicity, color, religion, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, disability, pregnancy, genetic information, marital status, family status, citizenship status, veteran status, military status, union affiliation, or any other status protected by law.

Cargill also complies with all applicable national and local laws and regulations pertaining to non-discrimination and employment.

Notice to Recruiters and Staffing Agencies: Cargill, Inc. and subsidiaries (“Cargill”) have an internal recruiting department. Please review this notice.

US Employment Resources: Equal Opportunity Employer, including Disability/Vet.

How to request a reasonable accommodation | Read about Federal equal employment opportunity laws (PDF) and the supplement (PDF) | Pay Transparency (PDF).

Cargill is a E-Verify Employer, see here for E-Verify participation information.

Canada Employment Resources: Cargill is an equal opportunity employer and committed to providing accommodation to our job applicants with disabilities. How to request a reasonable accommodation.

Protect yourself against recruitment fraud. We are aware that unauthorized individuals may have posed as Cargill recruiters, made contact about job opportunities, and extended job offers via text message, instant message or chat rooms. It’s also possible that job boards may have indicated rates of pay or list other employment terms not approved, endorsed or authorized by Cargill. To ensure a job posting and its full content are legitimate, note that it must be listed on one of Cargill’s official websites: https://www.cargill.com/ or https://careers.cargill.com/. Learn how to protect yourself from recruitment fraud.

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