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FSQR Food Service Lead - SEA

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Job ID 324364 Date posted 03/24/2026 Location : Kuala Lumpur, Malaysia Category  FOOD SAFETY QUALITY & REGULATORY Job Status  Salaried Full Time

Job Purpose and Impact

The Food Safety Quality and Regulatory (FSQR) Food Service Lead - SEA, provides FSQR leadership for the Food Service business across South East Asia (SEA), supporting a network of external manufacturing (Ex-Man) sites. This role partners with country, regional and corporate stakeholders to align strategy, standardize processes, manage risk, and drive continuous improvement across food safety, quality and regulatory compliance.

Key Accountabilities

  • Lead FSQR strategy and execution for the Food Service business across SEA, including food safety, quality, regulatory risk management, and customer engagement.
  • Serve as the primary FSQR interface between customers, external manufacturing partners, and Cargill; proactively manage customer queries, audits and non-comformances.
  • Partner with R&D to support commercialization of Food Service products at external manufacturing and Cargill-owned sites, enabling speed-to-market.
  • Interpret and implement applicable laws, regulations, policis, procedures and customer/supplier standards for the Food Service Asset Light (ASL) model in a consistent and compliant manner.
  • Design, deploy, and continously improve FSQR systems, programs, and processes, including product specifications, change management, and risk prevention.
  • Proactively identify, assess, and mitigate food safety, quality and regulatory risks through preventive controls and robust issue resolution.
  • Build and maintain effective relationships with customers, regulatory agencies, and internal stakeholders to address concerns and drive timely, appropriate resolutions.
  • Foster a strong product safety and quality culture through collaboration with regional leadership and cross-functional partners.
  • Contribute to strategic and tactical planning, including input on base and non base capital needs to sustain and improve product safety at Ex-Man locations and for projects where needed.
  • Support development and implementation of new regional and enterprise FSQR processes and systems.
  • Perform other duties as assigned

Qualifications

  • Bachelor’s degree in a related field or equivalent experience.
  • Minimum of 7 years of experience in food safety, quality assurance, and/or regulatory affairs.
  • Proven experience working with external manufacturing or complex supply networks.

Preferred qualifications

  • Masters in Science with Experience with food, feed, health, safety, and quality management systems.
  • Demonstrated success driving continuous improvement initiatives.
  • Experience contributing to or designing business and FSQR strategies.
  • At least 2 years of people or matrix leadership experience.

Prior beneficial experience

  • Experience with audits, customer specifications, and regulatory inspections.
  • Experience building, influencing, and leading high-performing teams in a matrixed environment.
  • Laboratory or technical operations management experience.
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