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Job Purpose and Impact

The Director, FSQR – Australia & SSEA provides strategic and operational leadership to ensure the delivery of safe, compliant, and consistently high‑quality products – Right First Time across Australia-NZ operations (Crush, Refinery, Grain Flow, Trading, imports, warehousing, 3^rd Party Ops) and SSEA (Trading, Storage, and Third‑Party Operations).

This role is a key business partner to Operations, Commercial, MSC, and regional leadership teams, driving a Zero Harm quality culture, enabling business growth, and embedding FSQR excellence into strategy, projects, and innovation across the region.

Key Accountabilities

• Ensure the release of safe, regulatory‑compliant products that consistently meet customer and consumer specifications across all in‑scope operations.
• Provide regional governance for food safety, quality assurance, laboratory operations, and regulatory compliance.
• Act as the senior FSQR authority for risk‑based decision making, incident management, and regulatory engagement.
• Drive Right First Time, Every Time performance through standardized, best‑practice FSQR systems and risk management frameworks.
• Strengthen preventive and in‑process controls to reduce cost of non‑conformance and improve first‑pass quality.
• Ensure consistent implementation and continuous improvement of FSQR standards, procedures, and verification programs.
• Identify and prioritize opportunities for improvement with a strong focus on in‑process controls and defect prevention.
• Partner with Continuous Improvement (CI) and Operations teams to execute sustainable improvements that deliver measurable business value.
• Lead the development of a high‑performance, Zero Harm quality culture, aligned with regional and enterprise business strategies.
• Set clear expectations, goals, and accountability for FSQR performance at all levels of the organization.
• Position quality as a business enabler that supports growth, customer trust, and operational excellence.
• Collaborate with MSC & Commercial teams to support short‑ and long‑term strategic business plans.
• Provide FSQR leadership and guidance for market expansion, customer solutions, and supply chain strategies.
• Serve as a trusted advisor to senior leaders, balancing commercial priorities with product safety and compliance requirements.
• Other duties as assigned

Qualifications

Required

• Extensive leadership experience in Food Safety, Quality, and Regulatory within complex manufacturing, trading, or supply chain environments
• Proven ability to lead and influence across multi‑site, multi‑country operations
• Strong expertise in FSQR systems, risk management, and regulatory compliance
• Demonstrated success in driving cultural change and continuous improvement
• Strong stakeholder engagement, communication, and change‑management skills

Preferred

• Experience within large, matrixed, global organizations
• Knowledge of agricultural, food processing, trading, or ingredient supply chains