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Job Purpose and Impact

The Laytime and Invoice Operator, will provide a high level of customer service and participate in basic laytime calculations and negotiations, issuance of freight invoices, finalization of voyages and profit and loss accountability. In this role, you will help ensure efficient export and import of commodities from all the major and minor seaports across the world.

Key Accountabilities

• Prepare charter party, hire statements, freight invoices and commission invoices.
• Follow up on daily laytime operations.
• Prepare demurrage calculations with a focus on the maximization of profit and service quality with a customer.
• Work closely with the operations desk, marine operation coordinators, credit control team and accountants on items related to freight, laytime and commercial claims.
• Monitor the port disbursement account.
• Investigate and drive the resolution of general hire related claims.
• Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
• Other duties as assigned

Qualifications

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience
• Proficient with standard computer operations and applications like word processing, spreadsheets and data systems

Preferred Qualifications

• Understanding of administrative tasks related to shipping or commodity business