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Representante de Servicio al Cliente - Temporal (8 meses)

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Job ID 326713 Date posted 05/05/2026 Location : Villanueva, Honduras Category  SUPPLY CHAIN MANAGEMENT Job Status  Salaried Full Time

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life’s essentials, we enable businesses to grow, communities to prosper, and consumers to live well.

This position is in our specialized portfolio enterprise where we serve diverse businesses who support unique customers or markets, including animal nutrition and health, bioindustrial, road safety salt and Cargill joint ventures. 

PROPÓSITO Y IMPACTO EN EL TRABAJO

El/La Representante de Servicio al Cliente ejecutará una escala limitada de actividades de servicio al cliente para nuestro equipo de un solo sitio. En este rol, proporcionará tareas administrativas o administrativas para ayudar a optimizar el procesamiento de pedidos complejos de los clientes y la resolución de problemas de pedidos o entregas.

RESPONSABILIDADES CLAVE

•    Realizar tareas administrativas complejas en apoyo de proyectos de mejora y compromisos que requieran una comprensión básica, comprensión de las prácticas y procedimientos de servicio al cliente.
•    Participar en la ejecución de estrategias de servicio al cliente.
•    Informar a los clientes sobre el estado del pedido, las facturas y otra información estándar necesaria para completar la venta.
•    Proporcionar soporte administrativo y comunicación con las áreas involucradas para mantener y actualizar herramientas o sistemas y relaciones que admitan una previsión precisa de la demanda del cliente, así como otras bases de datos relacionadas con los envíos y la gestión de inventario.
•    Maneje problemas complejos de atención al usuario, administrativos, técnicos o de atención al cliente bajo una supervisión mínima, mientras que la escalada de sólo los problemas más complejos para el personal adecuado.
•    Desarrollo de herramientas 
•    Otros deberes asignados

#LI-JF1 - #LI-Onsite 

CALIFICACIONES MÍNIMAS


•    Diploma de bachillerato, nivel de educación secundaria o equivalente (50%)
•    Licenciatura, ingeniería Industrial o Informatica 
•    Mínimo de 2 años de experiencia laboral relacionada
•    Excel Avanzado, Power Bi
•    Ingles Deseable
•    Manejo y experiencia en SAP

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At Cargill, everyone matters and everyone counts. Cargill is committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. As such and in alignment with our Guiding Principles, Cargill’s long-standing equal employment opportunity policy prohibits discrimination and harassment against any employee or applicant based on race, ethnicity, color, religion, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, disability, pregnancy, genetic information, marital status, family status, citizenship status, veteran status, military status, union affiliation, or any other status protected by law.

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