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Job Purpose and Impact

The Director, Transaction Management, USA will lead and supervise a team that conducts all aspects of trade and capital markets activities in a timely and accurate manner. In this role, you will be accountable for delivering clean, agile and customer-focused execution of the operational activities while ensuring compliance to the established guidelines and procedures. 

Key Accountabilities

•    Foster relationships with internal and external partners on a regional or geographic level. Build strong, trust-based partnerships that support cross-regional collaboration and knowledge sharing. 
•    Oversee customer transactions, ensuring that they are properly reflected in the required systems and customer files are in order. Ensure high-quality, customer-focused execution across all products (including trade finance, loans and project finance), maintaining visibility on transaction status, proactively prioritizing and allocating activities to meet defined settlement timelines and ensuring records are complete, accurate, and auditable. 
•    Review and approve operational aspects of the products and transaction settlements, maintain a high level of internal control and assure regulatory and internal compliance. Uphold a robust control and compliance framework by proactively monitoring changes, coaching team members on requirements, and leading training initiatives. Drive continuous improvement by identifying and eliminating outdated or redundant controls.
•    Lead a regional, large country, or multicountry team in ensuring professional handling of all transaction documentation and settlement. Foster a culture of accountability, collaboration, agility, and continuous learning across the team. Promote cross-functional and cross-regional engagement to enhance execution consistency and organizational resilience. 
•    Drive process optimization and automation initiatives across transaction workflows, leveraging digital tools and cross-functional collaboration.
•    Develop plans and deliver results in a fast-changing business or regulatory environment, while leading and developing a team of experienced professionals and supervisors, coaching and making decisions related to talent management hiring, performance and disciplinary actions. You will also collaborate with managers and supervisors in your organization to ensure staff selections align with current and future needs. Maintain a strong talent and succession pipeline for key roles, supported by intentional development plans. Sustain an efficient and scalable operating model that enables agility and responsiveness to evolving business needs.
•    Other duties as assigned. 

Qualifications

MINIMUM QUALIFICATIONS

• Bachelor’s degree in a related field or equivalent experience
• Minimum of six years of related work experience
• Other minimum qualifications may apply

PREFERRED QUALIFICATIONS

•    Minimum three years of supervisory experience in transaction management or trade operations, with a track record of leading resilient, high-performing teams.
•    Strong expertise in trade finance operations, including settlement, documentation, and regulatory compliance across jurisdictions.
•    Strong working knowledge of FX and IR instruments. Experience supporting or executing hedging strategies to manage financial risk is highly desirable.
•    Proven ability to interpret complex documentation, assess risks, and design operational processes that ensure control and compliance.
•    Experience establishing and enforcing processes, training and coaching teams, and maintaining alignment with global standards.
•    Ability to act decisively in dynamic environments and adapt to evolving structures and regulatory changes.
•    Strong customer orientation and ability to deliver compliant, effective solutions based on business needs.
•    Skilled in cross-regional collaboration and intercultural communication.
•    Demonstrated success in process optimization and automation using digital tools.
•    Commitment to maintaining a robust control environment through proactive risk management and continuous improvement.