Salesforce Business Analyst
Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life’s essentials, we enable businesses to grow, communities to prosper, and consumers to live well.
This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded products. Our portfolio includes poultry, beef, egg, alternative protein, salt, oils, starches, sweeteners, cocoa and chocolate.
Job Purpose and Impact
The Salesforce Business Analyst role serves as a critical team member for CORTX (salesforce-based platform) deployment projects within our Branded Feed Team working closely with our product owner(s), architect and development team using an agile environment to ensure alignment of business strategies, requirements and standards for a specific set of processes. As a member of the Branded Feed Team business the Salesforce Business Analysist will successfully translate business needs into actionable requirements, ensuring development meets acceptance criteria, assists with and manages UAT testing, and leads change management and training pre-deployment through implementation and hyper care of our technology-based products. This job partners to ensure that system configurations are consistently implemented and process changes are aligned with system capabilities and data structures
Key Accountabilities
- PROJECT MANAGEMENT: Consolidates and confirms technology deployment objectives and scope from the assigned process perspective, leads monitoring project progress to identify deviations from plan, and recommends corrective actions to support successful deployment and implementation.
- PROCESS DESIGN & GOVERNANCE: Collaborates with businesses, functions and subject matter authority to clarify and align all relevant business, process, data and control requirements with digital technology capabilities. Conducts fit gap analysis, evaluates process variations, and prepares key design decisions in compliance with governance.
- UAT, TRAINING & CUTOVER: Validates that deployed solution meets process requirements during user acceptance testing, including data integrity, process compliance and scope of test scripts. Identifies subject matter authority to overcome obstacles, reports potential risks and dependencies, and develops end user training materials to ensure smooth adoption.
- POST-GO-LIVE SUPPORT: Conducts post implementation reviews to evaluate the effectiveness of deployed processes and systems and analyze performance data to assess whether objectives have been met. Partners to recommend solutions to further improve process efficiency and system utilization.
- CHANGE MANAGEMENT & ADOPTION: Engages with end users and cross-functional process teams to evaluate change impacts and recommend solutions to facilitate smooth adoption of new processes and technologies.
- COMMUNICATION & KNOWLEDGE TRANSFER: Provides regular updates on deployment progress, risks and process related key decisions, and ensures process leaders, teams and users are equipped with the right knowledge to sustain the new process or technology.
Qualifications
Minimum Qualifications:
- Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience.
Preferred Qualifications:
- Experience with SalesForce
Equal Opportunity Employer, including Disability/Vet
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Cacao
sostenibile
L'iniziativa Cargill Cocoa Promise è un impegno per garantire la crescita sicura del settore del cacao per generazioni.
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