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Job Purpose and Impact

• The Professional, Application Development job maintains, integrates and implements software applications within the organization. With limited supervision, this job performs moderately complex software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications.

Key Accountabilities

• Hands-on experience with procurement platforms and the end-to-end procurement lifecycle, including Sourcing, Contracting, Buying, and Invoicing, with the ability to identify and enable AI-driven opportunities to improve user experience, process efficiency, compliance.
• Demonstrated curiosity and willingness to learn and apply emerging technologies such as AI, SAP BTP, ServiceNow, and related cloud platforms to deliver intelligent automation, workflow simplification, and business value.
• Strong understanding of Agile ways of working, with experience serving as a product analyst within Agile teams by supporting backlog refinement, user story definition, functional requirements, acceptance criteria for testing.
• APPLICATION CONFIGURATION MANAGEMENT: Sets up and maintains application configurations to meet user and business requirements while developing and recommending improvements to standard and moderately complex application support processes and procedures.
• APPLICATION DEVELOPMENT & DEPLOYMENT: Performs programming, configuration, testing and deployment of fixes or updates for application version releases.
• USER COMMUNICATION & SUPPORT: Keeps an open channel of communication with users and responds to standard and moderately complex application support requests and needs.
• APPLICATION SUPPORT: Conducts advanced and complex application support activities to deliver on business outcomes.
• STAKEHOLDER MANAGEMENT: Works with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals.
• INCIDENT & REQUEST MANAGEMENT: Reviews, analyzes and prioritizes incoming incident tickets and user requests.
• VENDOR MANAGEMENT: Handles positive relationships with software vendors and negotiates contracts..

Qualifications

• Minimum requirement of  5 years of relevant work experience. Typically reflects 8 years or more of relevant experience.
• Integration Expertise: Middleware integration (SAP CIG, SAP CPI, Bhoomi);
• Application Knowledge: SAP Ariba Guided Buying; SLP; Sourcing, CLM & Catalog Content
• Worked on AI/ML solutions in Procurement & sourcing.