Senior Specialist, Process Enablement
JOB SUMMARY
- The Senior Professional, Process Excellence job executes goals and objectives aimed at enhancing organizational performance and customer satisfaction. With minimal supervision, this job performs complex activities to streamline operations, reduce waste and optimize workflows. This job drives the adoption of business process management standards and promotes the application of improvement principles, supporting increased consistency, process management maturity, and the standardization, harmonization, and simplification of processes for value creation, fostering a culture of continuous improvement within a specific business, function and geography.
ESSENTIAL FUNCTIONS
- BUSINESS PROCESS MANAGEMENT STANDARDS ADOPTION: Drives the adoption of business process management standards, ensuring consistency, efficiency and feedback incorporation.
- PROCESS MODELING: Aligns information gathering, interviews, workshops, and leads the implementation of detailed process models and documentation in compliance with relevant standards.
- PROCESS IMPROVEMENT: Partners to review and challenge existing processes, supporting initiatives to increase efficiency and value, and reduce waste.
- PROCESS ASSESSMENTS & DATA ANALYSIS: Uses complex data insights to support processes review, find improvement opportunities, and apply effective analysis tools.
- DESIGN SOLUTIONS & WORKSHOPS FACILITATION: Handles complex solution design and workshop facilitation to achieve the desired outcome.
- CONTINUOUS IMPROVEMENT TRAINING: Drives the delivery of training initiatives that support organizational capability and embed a culture of continuous improvement.
- TECHNOLOGIES ADOPTION: Partners to implement and support the adoption of complex technologies and automation tools for process improvement and operational excellence initiatives.
- STAKEHOLDER COLLABORATION: Collaborates with cross functional team to support complex action plans, facilitate the adoption of new practices, and champion a community of practice for continuous improvement across the organization.
MINIMUM & TYPICAL YEARS OF WORK EXPERIENCE
- Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience.
- English Language is required
- Preferred qualification: Lean Six Sigma training and Black Belt attainment.
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