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Ejecutivo(a) de atención al cliente

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Job ID 308819 Date posted 06/27/2025 Location : Catarina, Nicaragua Category  SUPPLY CHAIN MANAGEMENT Job Status  Salaried Full Time

¿Quiere construir un futuro más sólido, sustentable y cultivar tu carrera? Súmate al equipo global de Cargill que cuenta con 160,000 empleados que están comprometidos en usar maneras seguras, responsables y sustentables de nutrir al mundo. Este puesto está en el negocio de nutrición y salud animal de Cargill, con el que mejoramos vidas a través de una mejor nutrición. Nuestro equipo investiga, innova y crea soluciones que brindan resultados más saludables para nuestros clientes. 

Propósito e impacto en el trabajo

El(la) Ejecutivo(a) de atención al cliente ejecutará una escala limitada de actividades de servicio al cliente para nuestro equipo de un solo sitio. En este rol, asegurará que los pedidos sean procesados completos, satisfaciendo los requerimientos de los clientes en tiempo y forma. Respetando los acuerdos de servicio previamente establecidos para cada segmento del Negocio.  

Responsabilidades clave

•    Coordinar la digitación de los pedidos de los clientes diariamente, asegurando cumplir con las políticas establecidas por la compañía.
•    Comunicación constante y efectiva con áreas comerciales y otros equipos relacionados a la operación
•    Realizar tareas administrativas complejas en apoyo y ejecución de proyectos de mejora y compromisos que requieran una comprensión de las prácticas y procedimientos de servicio al cliente.
•    Participar en la ejecución de estrategias de servicio al cliente
•    Garantizar el cumplimiento de los objetivos de los indicadodres de desempeño  y KPI´s asignados
•    Otros deberes asignados

#LI-Onsite
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Calificaciones

Calificaciones mínimas
•    Mínimo de cuatro años de experiencia laboral relacionada enfocada en servicio al cliente
•    Manejo de Paquetes computacionales
•    Organizado y con un alto grado de atención al detalle
•    Capacidad Analítica
•    Nivel avanzado  de Power Bi
•    Nivel de Excel avanzado


Calificaciones Preferibles
•    Conocimiento en sistema SAP

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