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Representante de Servicio al Cliente 6 meses

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Job ID 294186 Date posted 06/11/2024 Location : Catarina, Nicaragua Category  SUPPLY CHAIN MANAGEMENT

Propósito E Impacto En El Trabajo

El (la) Representante de Servicio al Cliente apoyaré una escala moderada de actividades de servicio al cliente para nuestro equipo de un solo sitio. Buscamos un profesional que contribuya a optimizar y monitorear el envío y las devoluciones, incluyendo el procesamiento de pedidos complejos de los clientes y la resolución de problemas de pedidos o entregas.

Responsabilidades Clave

•    Coordinar y garantizar el cumplimiento de los pedidos requeridos de los segmentos de Dennis y Baxter
•    Asegurar el cumplimiento de KPI´s del negocio
•    Comunicación constante y efectiva con áreas comerciales y otros equipos relacionados a la operación
•    Ejecutar estrategias de servicio al cliente.
•    Proporcionar apoyo a proyectos y compromisos de mejora que requieren una comprensión básica de las prácticas y procedimientos de servicio al cliente.
•    Manejar los problemas básicos y los problemas bajo supervisión directa, mientras que la escalada de problemas más complejos para el personal adecuado.
•    Otros deberes asignados

Calificaciones

Calificaciones Mínimas
•    Licenciatura en un campo relacionado o experiencia equivalente
•    Manejo de Microsoft Office
•    Nivel avanzado de Excel
•    
Calificaciones preferibles
•    Mínimo dos años de experiencia relacionada
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At Cargill, everyone matters and everyone counts. Cargill is committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. As such and in alignment with our Guiding Principles, Cargill’s long-standing equal employment opportunity policy prohibits discrimination and harassment against any employee or applicant based on race, ethnicity, color, religion, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, disability, pregnancy, genetic information, marital status, family status, citizenship status, veteran status, military status, union affiliation, or any other status protected by law.

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Protect yourself against recruitment fraud. We are aware that unauthorized individuals may have posed as Cargill recruiters, made contact about job opportunities, and extended job offers via text message, instant message or chat rooms. To ensure a job posting is legitimate, it must be listed on the Cargill.com/Careers website. Learn how to protect yourself from recruitment fraud.

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