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Analista de Customer Service JR - Itapira/SP

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Job ID 325577 Date posted 04/23/2026 Location : Itapira, Brazil Category  SUPPLY CHAIN MANAGEMENT Job Status  Salaried Full Time

Na Cargill, todas as pessoas são importantes. A Cargill está comprometida em criar e manter um ambiente de trabalho inclusivo e diversificado, onde todos e todas são tratados com dignidade e respeito. Alinhada com nossos Princípios e Valores, a Cargill proíbe qualquer tipo de discriminação e assédio contra qualquer pessoa ou candidato (a) no que diz respeito a: raça, etnia, cor, religião, nacionalidade, ascendência, sexo, gênero, identidade de gênero, expressão de gênero, orientação sexual, idade, deficiência, gravidez, informações genéticas, estado civil, status familiar, país de origem, afiliação a sindicato ou qualquer outro status protegido por lei. A Cargill também cumpre todas as leis e regulamentos nacionais e locais aplicáveis, relativos à não discriminação e empregabilidade.

Propósito e Impacto do Trabalho

O/A Analista de Customer Service executará uma escala limitada de atividades de atendimento ao cliente. Nesta função, fornecerá tarefas de atendimento ao cliente e administrativas para ajudar a otimizar o processamento de pedidos complexos dos clientes e resolver problemas de pedidos ou entregas. 

Principais Responsabilidades

  • Realizar tarefas administrativas em apoio a projetos e compromissos de melhoria que exijam uma compreensão básica das práticas e procedimentos de atendimento ao cliente.
  • Informar aos clientes sobre o status do pedido, faturas e outras informações necessárias para concluir a venda.
  • Fornece suporte administrativo para manter e atualizar ferramentas ou sistemas e relacionamentos que suportem a previsão precisa da demanda do cliente, bem como outras bases de dados relacionadas a remessas e gerenciamento de estoque.
  • Lidar com questões complexas de suporte administrativo, técnico ou de cliente sob supervisão mínima, ao mesmo tempo em que escala apenas as questões mais complexas para a equipe apropriada.

Qualificações

  • Ensino Médio Completo
  • Pacote Office Avançado
  • Conhecimento em SAP
  • Experiência em atendimento ao cliente
  • Ensino superior será um diferencial

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At Cargill, everyone matters and everyone counts. Cargill is committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. As such and in alignment with our Guiding Principles, Cargill’s long-standing equal employment opportunity policy prohibits discrimination and harassment against any employee or applicant based on race, ethnicity, color, religion, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, disability, pregnancy, genetic information, marital status, family status, citizenship status, veteran status, military status, union affiliation, or any other status protected by law.

Cargill also complies with all applicable national and local laws and regulations pertaining to non-discrimination and employment.

Notice to Recruiters and Staffing Agencies: Cargill, Inc. and subsidiaries (“Cargill”) have an internal recruiting department. Please review this notice.

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How to request a reasonable accommodation | Read about Federal equal employment opportunity laws (PDF) and the supplement (PDF) | Pay Transparency (PDF).

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