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Job Purpose and Impact

The Associate HR Operations Specialist will handle employee and manager inquiries regarding human resources products and services and process the first line queries, as well as perform the regular activities related to the employee lifecycle. In this role, you will be the first point of contact and will work collaboratively with various clients and business entities.

Key Accountabilities

• Administrate time and attendance processes.
• Handle human resources employee data ensuring full compliance with the confidentiality policy.
• Manage and administer benefits.
• Maintain the new hire and termination processes and employee lifecycle events.
• Participate in projects related to process optimization and standardization.
• Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
• Other duties as assigned

Qualifications

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience

• Experience with email, spreadsheet and word processing applications

• Good level of French and English language

Preferred Qualifications

• Experience in a human resources administration, administrative or client support role 

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