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Job Purpose and Impact

The Quality Control Technician II / Shift Analyst plays a critical role in assuring product quality, food safety, and process control within a manufacturing environment. Working both as a laboratory analyst and as the site Quality representative during shift and out-of-hours periods, the role delivers timely, accurate analytical results that enable safe operations, effective decision-making, and compliance with site, customer, and regulatory requirements.

This position requires a hands-on, analytical individual who can work independently, manage competing priorities, and collaborate closely with Production, Operations, and Quality teams to maintain product integrity and support continuous improvement.

Key Accountabilities

• Collect, prepare, measure, and weigh samples of raw materials, in‑process materials, and finished products in accordance with approved procedures and specifications.
• Perform routine and non‑routine analytical testing using approved methods, including wet chemistry, titrations, physical testing, performance testing, and Gas Chromatography (GC).
• Provide timely analysis of bulk tanker intakes to support safe unloading, material verification, and release decisions.
• Review, interpret, and evaluate analytical results against specifications, identifying out‑of‑trend or out‑of‑specification results and escalating appropriately.
• Act as the site Quality representative during shift and out‑of‑hours periods, providing technical advice and quality decision support to Production and Operations.
• Support process control activities by working closely with Production teams to investigate and resolve quality or process deviations.
• Operate, maintain, and perform first‑line troubleshooting of laboratory and analytical equipment, escalating equipment issues when required.
• Carry out or support routine calibration, verification, and performance checks of laboratory instruments in line with schedules and procedures.
• Accurately record analytical results, observations, and deviations in SAP, LIMS, or laboratory records, ensuring full data integrity and traceability.
• Maintain a safe, compliant, and organised laboratory environment, adhering to Health & Safety, food safety, and Quality Management System requirements.
• Other duties as assigned

Qualifications

• Bachelor’s degree in a related field or equivalent experience
• Experience working in a laboratory environment (industrial, chemical, food, or related field).
• Understanding of basic analytical chemistry and quality control principles.
• Strong attention to detail with accurate record‑keeping skills.
• Ability to work independently and manage workload effectively in a fast‑paced, shift‑based environment.
• Commitment to Health, Safety, and quality standards.

DESIRABLE EXPERIENCE

• Hands-on experience with Gas Chromatography, titration methods, and physical testing techniques.
• Experience with SAP, LIMS, or electronic laboratory data systems.
• Previous experience in an industrial manufacturing or processing environment.
• Exposure to laboratory equipment maintenance, calibration, and first-line troubleshooting