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Job Purpose and Impact

• The Professional, Application Development job maintains, integrates and implements software applications within the organization. With limited supervision, this job performs moderately complex software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications.

Key Accountabilities

• APPLICATION CONFIGURATION MANAGEMENT: Sets up and maintains application configurations to meet user and business requirements while developing and recommending improvements to standard and moderately complex application support processes and procedures.
• APPLICATION DEVELOPMENT & DEPLOYMENT: Performs programming, configuration, testing and deployment of fixes or updates for application version releases.
• USER COMMUNICATION & SUPPORT: Keeps an open channel of communication with users and responds to standard and moderately complex application support requests and needs.
• APPLICATION SUPPORT: Conducts advanced and complex application support activities to deliver on business outcomes.
• STAKEHOLDER MANAGEMENT: Works with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals.
• INCIDENT & REQUEST MANAGEMENT: Reviews, analyzes and prioritizes incoming incident tickets and user requests.
• VENDOR MANAGEMENT: Handles positive relationships with software vendors and negotiates contracts..

Qualifications

• Minimum requirement of 2 years of relevant work experience. Typically reflects 3 years or more of relevant experience.
• 2+ years of hands-on SAP SD module experience
• Experience with SAP sales orders, delivery, settlement management, billing, pricing, and returns
• Business requirements analysis and design/implementation of end-to-end Order-to-Cash processes
• S/4HANA configuration of sales orders, pricing, billing, shipping, and credit management
• Create functional specifications for custom developments and enhancements
• Perform system testing, user acceptance testing (UAT), and support go-live activities
• SAP upgrades, rollouts, and continuous improvement initiatives
• Provide post-implementation production troubleshooting and support
• Experience with integration between SD and other SAP modules (FI, MM, PP, WM, FSCM, GTS)
• Familiarity with EDI and third-party system integration patterns and technology
• Experience with Tosca, qTest, Jira, and ServiceNow
• Experience in the Food or Agriculture industry