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Job Purpose and Impact

• The Supervisor II, Software Engineering job sets goals and objectives for the achievement of operational results for the team responsible for developing and delivering software projects while meeting quality standards and deadlines. This job oversees the software engineering team to deliver against project planning and prioritization, coordinating with cross functional teams and allocating resources effectively to achieve optimal efficiency. This job also leads the implementation of best in class industry standards and suggests continuous improvement options for the development process.

Key Accountabilities

• PROJECT MANAGEMENT: Coordinates the planning, implementation and delivery of software projects for Digital Integration, including resource allocation, to ensure they are completed on time and within scope.
• TECHNICAL GUIDANCE: Leads and guides the team to design and develop high quality Digital integration solutions by writing clean, maintainable and efficient code such as small prototypes, utilities, tools and proposals with code and advancing the teams capability.
• QUALITY ASSURANCE: Reviews to ensure the quality and performance of middleware applications through rigorous testing, code reviews, and adherence to best in class industry standards.
• PROCESS IMPROVEMENT: Coordinates continuous improvement initiatives and leads implementing approved standards to improve software development and deployment processes and operational excellence.
• COLLABORATION: Coordinates collaboration with product managers, designers and other cross functional teams to gather requirements, set priorities, and deliver resolutions to meet business objectives.
• DOCUMENTATION: Leads the creation and maintenance of comprehensive documentation for software applications, deployment processes and system configurations.
• TECHNICAL SUPPORT: Leads technical support and troubleshooting for deployed applications for minimal downtime and fast resolution of issues.
• TEAM MANAGEMENT: Manages team members to achieve the organization’s goals, by allocating resources, ensuring productivity, communicating performance expectations, creating goal alignment, giving and seeking feedback, providing coaching, measuring progress and holding people accountable, supporting employee development, recognizing achievement and lessons learned, and developing enabling conditions for talent to thrive in an inclusive team culture.

Qualifications

• Minimum requirement of 12 years of work experience in Digital Integration. Typically reflects 5 years or more of relevant experience in Delivery and People Management.
• Proven experience leading delivery of middleware technologies for large complex projects in a global organization. Team leader with experience managing engineers, vendors, budgets and stakeholders.