Customer Value Engineer
Job Purpose and Impact
The Refinery Production Customer Value Engineer will perform routine activities to deliver production excellence processes and management systems focused on driving operational performance and value creation across manufacturing plants. In this role, you will use your knowledge to ensure alignment of key operational metrics.
Key Accountabilities
- As the PPM(Product and Process Management) process owner, represent the plant in collaboration with R&D, Business, Technical Service, and other functions to carry out work including new product development, maintenance and upgrades of existing products, formulation adjustments and testing, production parameter optimization, and handling customer complaints.
- Support operations by analyzing and developing recommendations regarding failures and lost production and identify and implement solutions to improve the system, standard work and processes.
- Identify, optimize and improve department performance and ensure knowledge is transferred not only locally but also throughout the business.
- Align and deploy strategic projects within the department.
- Execute and support engineering deliverables, of complexand broad scope work providing direct customer support and delivery of services for a site.
- Review reports results to cross functional audiences for use in future product and process development, improvement or modifications.
- Support operations by analyzing, developing and implementing solutions to improve system and process.
- Support the deployment of appropriate technology solutions considering overall safety standards, food safety, quality, process safety, capacity, reliability, environmental and costs constraints.
- Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
- Other duties as assigned
Qualifications
Minimum Qualifications
- Bachelor's degree in a related field or equivalent experience
- Other minimum qualifications may apply
Preferred Qualifications
- Less than 3 years of work experience related to edible oil Production/ Technical Service /R&D/Food Safety Quality Regulation
- Fluent in English reading and writing
- Knowledge and application of safety principles and methodologies
- Lean six sigma and continuous improvement capabilities
- Experience creating complex tests and analysis
- Project management experience
- SAP experience
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