Service Delivery Consultant
Cargill’s size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way.
We are a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials — from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill.
Job Purpose and Impact
The Service Delivery Consultant, will lead the delivery of information technology service operations, which primarily consists of overseeing the performance of internal and external service providers. In this role, you will apply broad knowledge of information technology to build partnerships with the research and development organization as well as internal information technology platform teams. You will continuously improve the effectiveness of end to end information technology services inclusive of applications, infrastructure and security components.
Key Accountabilities
- Provide guidance on service strategies across infrastructure, applications, networking, instrumentation, data and security offerings.
- Partner with internal business clients to ensure goals are met and demand needs are incorporated into service plans.
- Ensure information technology service operations with internal and external service providers is delivered against targets and contractual obligations.
- Participate in operating reviews with service providers inclusive of continuous improvement.
- Be a point of contact for service issue escalation and crisis management response.
- Oversee strategic business investments in infrastructure, applications, networking, instrumentation, data and security offerings that build additional business capability or contribute to more efficient technology operations.
- Consult on mergers, acquisitions and divestiture planning to ensure technology solutions are properly assessed.
- Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
- Other duties as assigned
Qualifications
Minimum Qualifications
- Bachelor’s degree in a related field or equivalent experience
- Minimum of four years of related work experience
- Previous experience working in research and development laboratory environment.
Our Offer
We provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.
Interested? Then make sure to send us your CV and cover letter in English today:
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