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Job Purpose and Impact

• The Professional, Learning & Development Design and Strategy job helps in creating effective and engaging learning experiences for a variety of audiences across the Digital Technology & Data (DT&D) organization's total workforce. This job supports the essential DT&D teamsteam by gathering and compiling content and expertise for translating complex concepts into easily understandable and engaging learning experiences and materials to achieve measurable learning outcomesand also provides support to monitor the effectiveness of complex learning solutions.This role will have a primary emphasis on one of the key pillars for the DTD Learning & Development strategy: early career development and programs or onboarding & process integration. 

Key Accountabilities

• PROGRAM DEVELOPMENT: Helps design and develop complex learning and development program for the organization that align with learning objectives and target audience needs, including resources, learning objectives creation, learning pathways, employee experience roadmaps, and metrics and measurements.  instructional strategies, assessments and evaluation methods
• PROGRAM IMPLEMENTATION: Supports the implementation of learning and development design strategies, methodologies, tools, approaches, and processes for the organization's professional employees to help identify high potential talent, facilitate discussions, provide learning and development insights, and support critical partners. 
• PROGRAM ADMINISTRATION: Contributes to the administration of learning and development design programs, ensuring alignment with learning objectives, partner management, and feedback loops to ensure the effectiveness of the overall learning experience. 
• LEARNING EXPERIENCE DEVELOPMENT: Drafts engaging and interactive learning experiences and supplies to the analysis of learning needs, helps identify appropriate instructional strategies, and organizes content in a structured and logical manner. 
• EMPLOYEE EXPERIENCE MANAGEMENT: Implements and executes the Technical Development Program design, and maintains alignment  with the inter-dependencies of the following programs: Onboarding & Integration, (Technical) Learning, Skills and Performance Development. 
• STAKEHOLDER MANAGEMENT: Supports collaboration with subject matter experts and other stakeholders to gather content and material to align with established learning objectives. 
• PROGRAM ANALYSIS: Helps monitor the effectiveness of complex learning solutions through assessments, feedback and metrics, supporting partnerships with the related team and continuously seeking opportunities to enhance the learning experience bringing best practices, industry trends and user feedback into future design iterations. 
• VENDOR MANAGEMENT: Supports the partnership with key vendors and stakeholders to stay updated on the latest learning technologies, tools and methodologies, and helps identify opportunities to integrate them into instructional design and delivery, including learning management systems, authoring tools and other technology platforms to create and deliver content. 
• DT&D L&D COLLABORATION AND EXECUTION: Supports the integration and collaboration with the overall DT&D L&D strategic pillars and will provide secondary execution support to other initiatives as require

Qualifications

• Minimum requirement of 2 years of relevant work experience. Typically reflects 3 years or more of relevant experience. 
• Demonstrated experience within one of the key pillars of learning and development: early career development and programs, onboarding & process integration, or skills & performance development. 
• Proven project management experience, with the ability to lead complex initiatives within a global organization.