Director, HR Business Partner - Capability Centers
Job Purpose and Impact
- The Director, HR Business Partner - collaborates with business leaders within a group or function to execute the people and culture strategy. This job focuses on efforts related to organizational design, leadership development, strategic workforce planning and talent management, team and organization effectiveness and change management. This job champions changes to advance organizational goals and key strategic initiatives and translates and executes business strategies, challenges and human resources needs. This job leads a team of human resources professionals to advance organizational goals and key strategic initiatives.
Key Accountabilities
- BUSINESS PARTNERSHIP: Leads people and culture processes and initiatives across the assigned group including talent assessment, talent planning and development strategies to select, retain and develop critical talent, performance management, team development and engagement action planning.
- TEAM LEADERSHIP: Manages a team with a business centric mindset and cultivates an environment of collaboration and commitment to business performance.
- STRATEGY DEVELOPMENT & ACTIVATION: Partners on the development of people strategies that support business strategies and objectives, and supports and influences key operational and strategic decisions.
- DIVERSITY, EQUITY & INCLUSION: Drives strategic focus and action towards diversity, equity and inclusion strategy and goals.
- METRICS & ANALYSIS: Leverages metrics and analytics to assess overall organizational health of the business to influence decisions and deliver significant insights.
- PROCESS PLANNING & DELIVERY: Supports the planning and delivery of core processes ranging from performance and talent management, leadership development to change management, strategic workforce planning and organizational design, including spans and layers work.
- CONTINUOUS IMPROVEMENT: Partners to develop practical solutions to improve performance and engagement, increase productivity, understand talent needs and mitigate people risk for the business.
- TEAM MANAGEMENT: Manages team members to achieve the organization's goals, by ensuring productivity, communicating performance expectations, creating goal alignment, giving and seeking feedback, providing coaching, measuring progress and holding people accountable, supporting employee development, recognizing achievement and lessons learned, and developing enabling conditions for talent to thrive in an inclusive team culture.
Qualifications
Minimum requirement of 10 years of relevant work experience. Typically reflects 10 years or more of relevant experience.
Preferred candidates will have demonstrated leadership experience in the Human Resources function within Global Capability Centers or related IT/ITES and Captive Shared Services industries.
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