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Job Purpose and Impact

The Commercial Specialist, will assist export sales teams efficiently handle routine business. In this role, you will handle the company's customer base, increase customer intimacy and ensure excellent contract and database management in a proactive and effective manner. You will quickly gain an understanding of the company's businesses, customers and contract management.

This is an employment for at least 6 months (maternity cover)

Key Accountabilities

• Create proper contract management and pricing documentation, price and confirm contracts for customers and spot quotations.
• Execute commercial customer service responsibilities such as call on customer requirements, prepare and send contracts to customers, send out daily market price updates and sales contract documentation.
• Handle data, contracts and contacts in enterprise resource management and customer relationship management systems as the functional specialist.
• Support the sales team with key customer activities like pricing, contract book management and creating, updating and distribution of reports and provide backup for other assistants and specialists on the team.
• Support account managers and commercial projects as the domain specialist for contract and system management.
• Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
• Other duties as assigned.

Qualifications

• Experience with export sales or export sales support.
• Fluent communication in English and Polish. 
• Business to business environment experience.
• Ability to communicate clearly and professionally with customers and colleagues, with a positive attitude, keeping common goals in mind (team collaboration).
• Willingness to embrace changes in processes and procedures, seeking ways to improve how things are done and feeling comfortable to bring new ideas to the table.
• Maintain a high level of urgency in tasks.